Delivery & Returns

Delivery

We ship fresh produce and so this means we need to ship it chilled and get it to you as soon as possible as you might expect.  Delivery will typically be next day but not always as this depends on the size and time of the order.  You will receive an email as soon as your order has been fulfilled.


We work with a few courier companies to do this and always look at options to keep the cost of doing this down.  Currently we charge a flat rate of £10 per order up to £100 and offer free delivery thereafter.

Free of Charge Collection

We are really pleased to offer collection from The Fleur de Lys Inn, 5 Wimborne Street, Cranborne BH21 5PP free of charge with collection possible after your order has been fulfilled and you have received your order invoice email.

Returns

Because this is fresh produce, returns are limited to incorrect or damaged items.  If you do have any difficulties though please do get in touch with us and we will do everything we can to help.  Our Refunds Policy can be found here